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Direct Contact Vendors

Please contact the following vendors directly for all warranty enquiries.

VendorWarranty Claim Method
AcerFor all Acer warranty claims please contact Acer directly on 1300 723 926
URL: https://www.acer.com/ac/en/AU/content/support
AsusFor all ASUS DOA and warranty claims please contact ASUS directly on 1300 278 788
URL: http://support.asus.com/ServiceHome.aspx?SLanguage=en
BenQFor all Benq warranty claims please contact Benq directly on 1300 130 336 to locate your nearest service centre
URL: http://www.benq.com.au/support
BrotherFor all Brother warranty claims please contact Brother directly on (02) 8875 6000
URL: https://www.brother.com.au/service-support/standard-warranty/
CiscoFor all CISCO warranty claims please contact CISCO directly on 1800 605 731
URL: http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
D-LinkFor all D-LINK warranty and DOA claims please contact D-LINK directly on 1300 700 100 (Option 2) to obtain a RMA/DOA Reference Number
URL: http://support.dlink.com.au/warranty.asp
Eaton PowerwareFor all Eaton warranty claims please contact Eaton directly on 1300 303 059 or aus-warranty-electric@eaton.com
URL: http://powerware.eaton.com/Australia/Products-Services/Services/AU-contact-service.asp
EpsonFor all Epson claims please contact Epson Australia Contact Centre on 1300 361 054 to notify them of your claim. For more information please click on link below
URL: http://tech.epson.com.au/
FujitsuFor all Fujitsu PC warranty claims please contact Fujitsu directly on 1300 163 411
URL: http://www.fujitsu.com/au/support/#
HPFor all HP warranty claims please contact HP directly on 13 10 47
URL: http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=au&lc=en
INTELFor all Intel warranty claims please contact Intel on 1800 649 931
LaCieFor all Lacie warranty claims please contact Lacie directly on 02 8063 3711
URL: http://www.lacie.com/au/register
LenovoFor all Lenovo warranty claims please contact Lenovo directly on 1300 557 073
URL: http://www.lenovo.com/services_warranty/au/en/lenovo-warranty.html
LGFor all LG warranty claims please contact LG directly on 1300 542 273
URL: http://www.lg.com/au/support/contact-customer-support
LINKSYSFor all Linksys warranty claims please contact Linksys directly on 1800 605 971
URL: http://support.linksys.com/en-apac/warranty#
LogitechFor all Logitech warranty claims please contact Logitech directly on 1800 025 544 or via email generalaus@logitech.com
URL: https://support.logitech.com/en_us/home
Microsoft
Category Specific Details
TabletFor Surface Warranty please call the General support number: 13 20 58
URL: https://myservice.surface.com/en-AU
Tablet AccessoriesFor Surface Warranty please call the General support number: 13 20 58
URL: https://devicesupport.microsoft.com/en-US
MSIFor all MSI warranty claims please contact MSI directly on (02) 9748 0070 or ausrma@msi.com
URL: http://au.msi.com/service/warranty/
NetgearFor all Netgear warranty claims please contact Netgear directly on 1300 361 254
URL: http://www.netgear.com.au/support/
OKIFor all OKI warranty claims please contact OKI directly on 1800 800 140
URL: http://www.oki.com.au/support/index.aspx
PanasonicFor all Panasonic warranty claims please contact Panasonic directly on 1300 859 049 or Email: bsgdealersupport@au.panasonic.com
URL: http://www.panasonic.com.au/Support/Customer+support/Service+and+repair
Category Specific Details
NotebooksFor all warranty claims on Panasonic Toughbook lodge the claim with the link below or contact Panasonic Service Centre directly on 1300 132 463 or http://panasmart.com.au/contact-us/
URL: http://panasmart.com.au/
TabletFor all warranty claims on Panasonic Toughbook lodge the claim with the link below or contact Panasonic Service Centre directly on 1300 132 463 or http://panasmart.com.au/contact-us/
URL: http://panasmart.com.au/
SamsungFor all Samsung warranty claims please contact Samsung directly on 1300 362 603
URL: http://www.samsung.com/au/support/main/supportMain.do
SonyFor all Sony warranty claims please contact Sony directly on 1300 137 669
URL: https://pro.sony/en_AU/support-services/authorised-service-centres
ViewSonicFor all Viewsonic warranty claims please contact Viewsonic directly on 1800 880 818
URL: http://www.viewsonic.com.au/support/
Western Digital For all warranty claims outside 10 month period please contact Western Digital directly on 1800 429 861
URL: https://support.wdc.com/warranty/warrantystatus.aspx?lang=en